1. Information We Collect
We collect the following types of information:
1.1 Personal Information
- Name
- Email address
- Payment details (processed via third-party payment providers)
- Any information you provide when contacting customer support
1.2 Automatically Collected Information
- IP address
- Browser type and version
- Device and operating system information
- Usage data (such as pages visited, time spent on the platform, and interaction with features)
2. How We Use Your Information
We use the collected information to:
- Provide and maintain our services
- Improve user experience and service performance
- Process transactions and send payment confirmations
- Respond to inquiries and provide customer support
- Ensure security and prevent fraud
- Comply with legal obligations
3. Data Sharing & Third-Party Services
We do not sell, rent, or trade your personal information. However, we may share your data with:
- Service Providers: We use third-party vendors for hosting, payment processing, analytics, and customer support.
- Legal Authorities: If required by law, we may disclose personal data to comply with legal obligations or protect rights and safety.
4. Data Storage & Security
- Your data is stored on secure servers located in Singapore and other jurisdictions where our service providers operate.
- We use encryption, access controls, and other security measures to protect your data.
- While we take reasonable precautions, no online platform can guarantee absolute security.
5. Cookies & Tracking Technologies
LexTok uses cookies and similar technologies to improve our services. You can manage cookie preferences through your browser settings.
6. Your Rights
Under Singapore's Personal Data Protection Act (PDPA), you have rights to:
- Access your personal data
- Correct inaccuracies in your data
- Withdraw Consent to data collection (which may affect your use of our services)
- Request Deletion of your account and data, subject to legal retention requirements
For requests, please contact us at support@lextok.com.
7. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy. Once data is no longer needed, we securely delete or anonymize it.
8. Changes to This Policy
We may update this Privacy Policy periodically. Any significant changes will be notified via email or our platform.
9. Contact Us
For privacy-related inquiries, contact us at:
LexTok Pte Ltd
Email: support@lextok.com
Location: Singapore